Effective Date: 01 Jan 2024
At GPlinks, customer satisfaction is our top priority. If you are not satisfied with your purchase or subscription for any reason, please refer to our refund policy outlined below.
1. General Refund Conditions
1.1 We offer refunds only under specific conditions. Each refund request is carefully evaluated based on the following criteria:
- Billing Errors:** If you were incorrectly charged due to a billing error, we will provide a refund for the incorrect charges.
- Unauthorized Charges:** Refunds will be provided in cases of unauthorized or fraudulent transactions.
- Service Downtime:** In the unlikely event of prolonged service downtime caused by our systems, we may issue refunds based on the time the service was unavailable.
2. Refund Eligibility
2.1 To qualify for a refund, you must meet the following criteria:
- The request must be made within [insert period, e.g., "14 days"] from the date of purchase.
- The service or product in question must not have been utilized beyond a reasonable trial or test.
3. Refund Process
3.1 To request a refund, please follow these steps:
- Contact our support team via email at [support email] or our support page.
- Provide the transaction details, purchase date, and the reason for your refund request.
3.2 Once your request is received, we will review and respond within [insert timeframe, e.g., "3-5 business days"].
4. Non-Refundable Items
4.1 The following products or services are generally not eligible for a refund:
- Services or subscriptions fully utilized by the customer.
- Promotional or discounted subscriptions.
5. Changes to This Policy
GPlinks reserves the right to modify this Refund Policy at any time. Changes will be effective immediately upon being posted on this page. We recommend reviewing this page periodically to stay informed about our refund policy.
6. Contact Us
For further assistance, questions, or clarifications about our refund policy, reach out to our customer support team:
- Email: support@gplinks.com
- Phone: +91 8788053767
- Mailing Address: Shivneri Palace F04, Theur Road, Pune, Maharashtra, India - 412110